Professional admin support crafted to fit your business

Our simple process gets you set up quickly and working smoothly with a Tradie Lady who understands your business.

Get Started Today
max from mrs tradie smiling while sitting at a table during a discussion with two other women.

Getting started with Mrs Tradie is easy

STEP 1: Get in touch

Getting started with Mrs Tradie is easy. Even if you're unsure of what tasks you can delegate, call us for a no-obligation chat about what we can offer your business.

0800 THE MRS

STEP 2: We get to know your business

It is important to understand your customers, what you offer, and what systems/processes you currently have in place. 

We'll ask you all sorts of questions about the kind of tasks that consume your time, the ones you would prefer not to do, and those you do not have the skill or time for. This allows us to offer you what works best for your business.

Our Services

STEP 3: Engaging Mrs Tradie – Onboarding

There is some upfront stuff to get tidied away to ensure we get things off to the best start. 

Together we will complete a comprehensive onboarding process, which will require you to set up a few things to ensure we have the right access, systems, and processes in place to get things done. We'll help you every step of the way.

STEP 4: Get your own dedicated Mrs Tradie Office Lady Extraordinaire

Now is the time for us to hand you over to your own dedicated Mrs Tradie Office Lady. We'll outline the tasks to be completed on a monthly basis and you can reap the benefits of having your own Office Lady!

STEP 5: Getting ahead

It's pretty awesome raising the bar and achieving that feeling of getting ahead. The hard work is over and you'll start to see the productivity benefits.

Communication will then be the key to continued success. 

FAQS

  • Our office hours are 8am - 4pm, Monday - Friday.

    We are closed on all New Zealand public holidays, Southland Anniversary Day, Canterbury Anniversary Day and Auckland Anniversary Day.

  • Keeping your information confidential and secure is a high priority to us at Mrs Tradie. We have in place the latest technology to ensure the security of your information.

    Passwords:

    We use the premium version of LastPass to store passwords and codes. This means we can control access to your logins without our office ladies actually seeing what the passwords are. We have complete control and can revoke access at any time..

    File Access:

    Using Office 365, One Drive & Teams we restrict access of files to only your authorised office lady.

    Employee Vetting:

    All our team hold clean records and we complete criminal conviction checks and credit checks on all our staff.

    Terms of Service Agreement:

    Your privacy and confidentiality is of the utmost importance to us. As part of the sign-up process, together we complete and sign our Terms of Service agreement, part of which outlines our policy to treat all information we hold about you in the strictest confidence.

    Triple security checks:

    Access to any of our laptops requires security passwords, as well as two-step authentication.

  • All of our office ladies are proficient in Microsoft Office 365. We all use a vast range of payroll systems, apps and tools across our client base so it is likely that we know the systems that you are on. If not, all of our office ladies are tech savvy and can easily learn a required tool. Please refer to our Team Bios and Services for more information.

  • Absolutely yes. We can set up a dedicated phone line that you can divert your mobile to. We can answer in your business name and provide your clients with a friendly voice.

  • Your office lady has the backing of our team, all with various specialty skills. Your office lady will project manage the task and have it completed by the best person on the team.

  • Every client is allocated a Back-up Office Lady, so if your Office Lady is away, we will arrange for your back-up to step in, ensuring uninterrupted service.

  • We understand there can be various reasons why it sometimes doesn't work out with your office lady. Our aim is to provide you with the very best service to assist you in achieving your goals. If that means working on a better fit, we'll make it happen. With just one email and no fuss, we can have you switched to another office lady.  

    If you would like to terminate the service altogether, we'd be sorry to see you go. We require 30 days notice as per the Terms Of Service.

Any other questions?

Our friendly team are here to answer any questions you may have. Call our team on 0800 THE MRS or email us at business@mrstradie.co.nz